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 * || Progress Report 111210 ||

PROPOSAL
Efficiency Service Department 120 Haines St Newark, DE 19717
 * University of Delaware

November 2, 2010

Mr. William Fitzpatrick Office of Supporting Services University of Delaware 222 S. Chapel St. Newark, DE 19717

Dear Mr. Fitzpatrick:

My team at the University of Delaware Efficiency Service Department would like to respond to your request for assistance with the parking and transportation problem at the University of Delaware. We understand that the lack of adequate parking on campus and some problems with the new shuttle system have become an inconvenience for many members of the community, including students, faculty and staff of the University.

Enclosed with this letter is a formal proposal that outlines the problems and the proposed plan we have developed to discover and recommend the proper solution to solve them in an efficient manner. All aspects of our research plan are listed in the attached proposal. We hope we are given the opportunity to solve this continued problem in the University of Delaware community.

Please do not hesitate to contact any member of our team should you have any questions regarding this proposal. We look forward to hearing from you soon.

Sincerely,

Frances Giordano

Frances Giordano Efficiency Analyst

The Efficiency Service Team at the University of Delaware Parking Services department would like to propose a solution to the continued parking problems at the University of Delaware. We would like to collect data from sources like the City of Newark and the Parking Services Department and combine this data with information gathered from surveys of drivers at the University of Delaware in order to come to the best solution for these problems during the planning and implementation of the new Transportation Hub.
 * INTRODUCTION **

In your request, you are asking for an efficient plan to solve the parking issue that is causing inconvenience to the students, faculty, and staff at and near the University of Delaware campus. Actually, this is an ongoing issue at most of the nation's universities and some of the colleges. It has a negative impact on all the university/college community and the area residents in some places; therefore, it needs improvement. The cost of parking permits, limited number of parking lots, and lack of general transportation services are the common causes of such a problem.
 * BACKGROUND **

There is a proposed plan for a new Transportation Hub in the former Chrysler site. We can help you to develop a temporary and efficient plan to eliminate the discomfort of University of Delaware community. We will help you in this matter first by conducting research to determine the severity of the problem. Then we will come up with a structural plan to help you reach your goal of improvement in parking and transportation services. The necessary research will be conducted at a reasonable cost.
 * OBJECTIVES **

**PROCEDURE** Research of the University of Delaware’s current parking system will be achieved by collecting data from the appropriate offices at the University of Delaware and in Newark. These include Transportation Services, and the Public Safety Office. Information regarding parking permits, distribution of parking lot availability, and UD shuttle routes will be collected through these sources. Additionally, interviews will be conducted to gain more information on the school’s plans to improve their parking system.
 * Preliminary Research**

To gain perspective on the parking systems of comparable colleges, we will investigate transportation departments and services of 27 public universities, according to the Sustainability Report Card. This source also provides the size of each school so we can hone in on the transportation departments of schools with a comparable population.

Research will also be done within the City of Newark to determine the best alternatives for parking and transportation on the University of Delaware campus. A member of this division will be interviewed to obtain information regarding the city’s transportation policies. We well also inquire about the city’s thoughts on collaborating with the University of Delaware’s transportation department to provide additional transportation resources, and therefore alleviate congestion on campus.

The survey questions will allow the perspective of faculty, staff, and students to be considered. To provide convenience to our participants, the length will not exceed 10 questions. Additionally, to eliminate any factors that could skew the results of an on-site survey, we will distribute the survey via the internet. Survey Monkey will be utilized.
 * Survey Design and Distribution**

Questions will contain inquiries regarding on-campus occupation, current mode of transportation, perspectives on existing shuttle routes, comments on the parking system, ratings, and opinions on prospective changes.

We plan to consider between 100 and 150 survey responses. This number of responses will represent a few drivers from each parking lot on the campus.. Because this survey is not the only factor contributing to our suggestions, we do not need more than this to acquire the information we need.

Once this information is gathered, we will review our findings and survey results. From our conclusions, we will submit a detailed report of our data and recommendations that will alleviate the difficulties currently being reported.
 * Data Analysis**

Our business has seen great success throughout our 15-year history. As specialists in managing transportation and pedestrian-related issues, we are well-equipped to solve your campus' parking problem. We know that the success of the students, faculty, staff, and surrounding community is the most important factor, so we are eager to accommodate their needs. In addition, our experience taught us to acknowledge crucial factors that will contribute to the success of this project: high-volume traffic conditions, high-volume pedestrian/student presence, and evaluating the pros and cons of the current system. Our record verifies our ability to effectively reorganize college campus parking systems. A few our of most recent successes include Wesley College in Dover, DE, as well as Temple University in Philadelphia, PA. Our successes in both cities and small towns exemplify our high level of research, planning, and effectiveness. Our record speaks for itself, and we are eager to add the University of Delaware's success to our list.
 * JUSTIFICATION**

The cost for this service is nominal and includes a survey and forty additional hours of research including calculations and preparation of report for a total of $1,050. Our goal is to define and recommend a more efficient and agreeable system of parking and transportation on campus during the development and construction of the new University of Delaware Transportation Hub located at the former Chrysler site.
 * BUDGET**


 * SCHEDULE**
 * 1) **Week One 11/5/2010 -** Interview and collection of data, including survey
 * 2) **Week Two 11/12/2010** - Evaluation of results
 * 3) **Week Three 11/19/2010** - Preliminary Report
 * 4) **Week Four 12/8/2010** - Final Report submitted


 * //Formatted by Cheryl with editing by Pinar, Cheryl, Galen and Frances// ** ||